Knowledge Forum Privacy Policy

Updated May 21, 2021

Knowledge Forum (KF) is an electronic group workspace designed to support the process of Knowledge Building.

With Knowledge Forum, any number of individuals and groups can share information, launch collaborative

investigations, and build networks of new ideas together.

We are committed to protecting the privacy of our users and to providing a safe, online environment for students,

educators, and parents to collaborate, build ideas and advance knowledge together. This privacy policy outlines what

information we, Knowledge Building Research International (hereinafter called "us", "we", or "our") collect to

provide Knowledge Forum, (the "Service"), why we collect it, how we use it, and what rights and choices you have

over your own information.

What information does KF collect?

KF collects information in different ways in order to provide an individualized and robust educational experience for

each user, including real-time assessments for use by students and teachers.

Personal information refers to any information relating to an identified or identifiable individual. Personal

information that is collected by the Service may include names, email addresses, IP addresses, network location,

browser version, browser type, device IDs and characteristics, operating system version, language preferences,

referring URLs.

Usage data is also collected and includes information about when object content in KF “communities” (i.e.

databases) is accessed, added, modified, or deleted. KF stores information about all of the contributions made by

users of those communities. “Contributions” information includes the username, the contribution's textual content,

any links and pictures that are part of the contribution, all timestamps for creation and modifications, and metadata

related to how the contribution is organized in the Knowledge Forum community. If the contributor is authenticated,

user identification is also stored.

How do we use the personal information we collect?

KF uses the collected data for various purposes: To provide and maintain our Service; To notify you about changes

to our Service; To allow you to participate in interactive features of our Service when you choose to do so; To

provide customer support; To gather analysis or valuable information so that we can improve our Service; To

monitor the usage of our Service; To detect, prevent and address technical issues.

Legal basis for collecting data / access to users under 18

Access to service to students under 18 is regulated by individual schools bound by their respective policies to protect

student privacy and confidentiality, and who are responsible for obtaining parental consent for student use of

educational technologies. Parents, teachers, or school/district administrators who are Knowledge Forum community

managers have access to features that enable pseudo names of authors to prevent identification in online discourse or

user data tracked by analytic tools. Community managers may also use pseudonyms for students and are not obliged

to enter email addresses for students when setting up student KF accounts.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies do not collect any information from the user's computer. They are used for uniquely identifying a user on

the service. We use this information to track the activity of each user and to provide personalized user experience.

Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to

improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is

being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How do we collect and share non-personal information? (cookies, log files, etc.)

Non personal information is collected every time any user uses the service. Every request and response which is

caused by user's interaction with the service is saved on the disk. This information does have linkable personal

information like IP logs and non-linkable data like session ID.

How does Knowledge Forum share my personal information?

KF does not share personal information with any 3rd party for marketing or commercial purposes. Under certain

circumstances, Knowledge Forum may be required to disclose your Personal Data if required to do so by law or in

response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Your Personal Data may be disclosed in the good faith belief that such action is necessary for any of the following

reasons:

-To comply with a legal obligation

-To protect and defend the rights or property of Knowledge Forum

-To prevent or investigate possible wrongdoing in connection with the Service

-To protect the personal safety of users of the Service or the public

-To protect against legal liability

Does KF share with third parties?

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the

Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third

parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose

or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be

directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party

sites or services.

How does KF protect my personal data?

Protecting our users’ information is very important to us. We take a number of precautions to ensure that your

information is secure:

Password protection - Secure passwords are a critical step in securing a KF account. Choose a password

that is memorable but difficult to guess, and keep your password confidential at all times. Additional

information on password safety is available on the Government of Canada's website.

SSL encryption - All communication with KF Software is secured by GDPR Compliant TLS v1.2+

encryption protocols (these protocols adhere with the industry-standard certificate signing key of RSA 2048

bits signed by R3 [AIA: http://r3.i.lencr.org/ ]).

Salted hashing - All passwords are encrypted, hashed, and salted.

Independent service-level APIs - All Secured APIs which deal with sensitive data need a valid temporary

token for authorization obtained after successful authentication.

Database protection - Databases are encrypted and can only be accessed via the localhost.

Please remember that, while we take precautions to ensure the security of your data, no method of transmission over

the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means

to protect your Personal Data, we cannot guarantee its absolute security.

Can I modify, view or delete my information? Your rights and choices:

A teacher or school/district administrator can view and/or edit account information through a password-protected

manager account. As a parent, teacher or school district administrator, you have the ability to contact us at any time

to review personally Identifiable Information and categories of data being held in education records.

Your KF account may limit you from modifying certain information (e.g. the username that you use to log in to your

teacher or parent account), and in these cases, we suggest contacting us, as we may be able to modify the

information on your behalf.

You are able to request that your account be deleted at any time by writing to us. You are also able to request to

delete a student's account as long as you have a manager account that is linked to that student. In this event, we will

delete the students’ personal information from our systems, and will remove access from the account within 10

business days of your request.

Notifications of changes to privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy

Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change

becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this

this page.

Knowledge Building Research International

Monica Resendes

monicaresendes@gmail.com

Toronto, ON, Canada.